Terms & Conditions

Orders are accepted on condition that the following Conditions of Sale be accepted by the Customer to the exclusion of the Customer's conditions and any other conditions of sale or purchase and that in the event of re-sale the Customer undertakes the responsibility of ensuring that the ultimate purchaser is also fully acquainted with and accepts the said Conditions.

1. Preliminary:
In these terms and conditions "the Terms" means these terms and conditions in full, "quotation" means any quotation supplied to the Customer by the Company, "tender" means any tender supplied to the Customer by the Company, "Customer" means the party placing an order for the supply of Goods with the Company, "the Goods" means equipment supplied by Paul Benson trading as National Telecoms Installations and/or any specified accessories or goods, "'the Company" means Paul Benson trading as National Telecoms Installations.

2. Quotations and Tenders:
All quotations and tenders are "ex-works" unless otherwise stated and are subject to a firm order being placed within 28 days unless otherwise stated. The acceptance of the order by the Company will constitute a contract subject to these conditions. Any variation of the contract must be in writing and signed by the Company and the Customer. Unless firm prices are quoted in the quotation or tender the contract price is based upon the cost of materials, labour, transport, fuel and other relevant factors applying, and statutory obligations at the time of the tender or quotation, and if between that date and the date of actual delivery, variation either by rise or fall shall occur in these costs, then the contract price shall be amended to provide for these variations. The order must be accompanied by sufficient information to enable the Company to proceed with the order forthwith.

3. Customer Requirements:

1. When supplying Goods in respect of a particular purpose every endeavour is made to meet the requirements of Customers from the information supplied by them. As full information will be supplied at the request of the Customer regarding the manufacture and capabilities of the Goods no responsibility is accepted as to the suitability of any Goods, except under the terms of the Company's Guarantee. Without prejudice to the generality of the foregoing the Company will furnish upon request data relating to the application or use of the Goods but the Company will not be responsible and does not assume any liability whatsoever for damage of any kind sustained either directly or indirectly by any person in or through the adoption or use of such data in whole or in part.

 

2. The Company reserves the right prior to delivery to effect minor modifications or changes to the Goods without notice without materially affecting the specifications or performance of the Goods. Any such modifications or changes shall not entitle the Customer to reject the Goods.

4. Delivery and Completion Dates:
In the event of either:

1. The Company being delayed in or prevented from making delivery or completing the contract owing to act of God, force majeure, war, civil disturbance, requisitioning, government or parliamentary restriction prohibition or enactment of any kind, import or export regulations, strike, lock-out, trade dispute, difficulty in obtaining workmen or materials, breakdown of machinery, shortage of fuel, fire, accident or any other cause whatsoever beyond the Company's control, or

2. Non-delivery by the Company's suppliers, the Company shall be at liberty to cancel or suspend the contract without incurring any liability for any loss or damage resulting therefrom.

3. Whilst delivery and completion dates are given in good faith based upon information available to the Company at the time of quotation or tender, such dates are not guaranteed and the Company accepts no liability for delay (as defined in 4.1 above) in delivery or completion and no delay (as defined) shall entitle the Customer to reject any delivery or any further instalment or part of the order or to repudiate the contract or the order or any part thereof or to claim any damages or compensation in respect of the said delay.

5. Delivery:
Loss or Damage in Transit: When the Company delivers to the Customer, delivery will take place when the Goods are delivered to the Customer's premises or unloaded from transport whichever occurs last, and risk will thereupon pass to the Customer. When the Customer collects from the Company delivery will take place when the Goods are loaded on transport or leave the Company's works whichever occurs first, and risk will thereupon pass to the Customer. The Company accepts no responsibility for any loss or damage to Goods, howsoever arising, after delivery has taken place, except in cases where the Company itself has agreed to undertake transport, when the Company accepts responsibility only for repair or replacement of damaged or lost goods where the cause of damage or loss was the result of negligence of the Company's employee or agent. Customers are strongly advised to make suitable insurance arrangements in respect of goods in transit out of the Company's works. Claims in respect of loss or damage in transit should be made direct to the carrier or transporter concerned.

6. Quantities:
Whilst every endeavour will be made by the Company to deliver the exact quantity of Goods ordered, the Company reserves the right to deliver any quantity within 10% above or below the quantity ordered and to invoice the Customer for the quantity so delivered. Any claim that the quantity delivered is less than the quantity invoiced must be submitted to the Company within seven days of delivery.

7. Storage:
If the Company does not receive forwarding instructions nor the customer collect the Goods within five working days after notification to the Customer that the Goods are ready for delivery, the Customer shall arrange for storage at its own expense and risk, failing which the Company shall be at liberty to store or arrange for storage of the Goods at the Customer's expense and risk and the Goods shall be paid for by the Customer by reference to the time when the Goods are ready for delivery or are due to be delivered, whichever is later. Any charges for storage or demurrage after delivery will be paid for by the Customer.

8. Packing:
Where Goods are sold packed the extent of packing and/or protection will be at the discretion of the Company unless the Customer specifically requests special packing. The Customer is hereby informed that certain large items of equipment require special packing. In all instances the Customer will be charged extra for special packing.

9. Returns:

1. Subject to the Customer obtaining prior written consent of the Company the Company may within 30 days of the date of delivery and in its sole discretion accept the return of such of the Goods supplied being surplus to the Customer's requirements and which shall not have been used or altered in any respect and shall be in the same condition as at the date of delivery.

2. Where the Company has agreed to take any Goods by way of return such Goods shall be delivered to the Company within 2 days of the date specified by the Company Credit shall be made by the Company in respect of the purchase value of the Goods so returned in the invoice submitted to the Customer for payment less a handling charge which sum shall be agreed between the Customer and the Company prior to any written consent to the return of such Goods by the Company.

3. No Goods shall be accepted for return and no credit given in respect of the purchase value of the same where upon inspection by the Company the Goods are found to be in any way defective notwithstanding prior written consent to the return shall have been given by the Company.

4. No returns shall be accepted once physically installed into the Customers’ premises.

10. Title to Goods:  

1. All equipment shall remain the sole and absolute property of NTI and title to and legal ownership of the goods shall not pass to the Customer until payment is received by NTI of all monies due from the Customer to NTI in respect of all goods supplied by NTI to the Customer.  The Customer acknowledges that until such payment is made in full it is in possession of the goods solely as a fiduciary of NTI.

2. Until title to the goods passes to the Customer the goods shall be kept distinct from all other property of the Customer and of third parties and in good condition and stored in such a way as to be clearly identifiable as belonging to NTI.

3. The Customer will not cause or permit or suffer any labels, badges, serial numbers or other means of identification of the goods to be removed or obscured.

4. NTI may for the purpose of recovering its goods enter any premises where they   are stored or where they are reasonably thought to be stored and may repossess the same.    

11. Price and payment:

1. Time for payment is of the essence and if payment is not made within 30 days from the date of invoice, NTI may require the Customer to pay interest each month from the date of the invoice, compounded monthly until payment is received in full.

2. If payment is not made in 30 days, NTI will be entitled to charge in addition to interest, any legal costs ordered by the Court and any administrative charges incurred by NTI in taking steps to secure payment.

3. Unless otherwise stated, all payments are to be made in sterling to NTI’s address as stated on the invoice.

4. Where any agreement to supply goods provides for goods to be delivered by installments which are to be separately paid for, such agreements shall not be severable and failure by the Customer to pay for or accept delivery of any installment by the due date shall entitle NTI at its option to treat the whole agreement with the Customer as repudiated.

5. NTI reserves the right to change prices at any notice.

6. The price may also be increased by NTI at its discretion to take account of fluctuations in exchange rates or increases in the cost of the goods or taxes or otherwise.

7. The price shall be payable without any deduction or set-off.

12. Statutory Obligations:
The Company will offer every co-operation in observing any such obligations but the responsibility for the observance of all obligations the performance of which is necessary to comply with the Law of the Country where the goods are used or installed rests with the Customer who shall indemnity the Company against all claims arising under any such Act or by reason of non-compliance with any of the said obligations and against all costs and expenses arising from any such claim.

13. Payment:
Prices quoted are net. Subject to credit being approved accounts are due for payment not later than 30 days from the last day of the calendar month in which delivery is made, otherwise payment must be received by the Company before delivery. When deliveries are spread over a period each consignment will be invoiced as despatched and each month's invoices will be treated as a separate account and be payable accordingly. The Company reserves the right to charge interest on all overdue accounts at three per cent above current bank rates. Failure to pay for any Goods or for any delivery or instalment shall entitle the Company to suspend further deliveries both on the same order and on any other order from the Customer without prejudice to any other right the Company may have. The Company reserves the right where a Customer fails to adhere strictly to the agreed credit terms or where genuine doubts arise as to a Customer's financial position to suspend delivery of any order or any part or instalment without liability until payments or satisfactory security for payment has been provided. Where Goods are to be delivered outside the U.K. payment must be made against delivery of the Goods or shipping documents f.o.b. U.K. Port unless credit arrangements approved by the Company have been made.

14. Licences etc:
The Customer will be responsible in all instances for obtaining any necessary import licences and complying with all regulations governing admission of the Goods into the country of destination and for payment of all customs duties, port duties and charges.

15. Guarantee:
The Goods supplied by this Company are supplied with the following express guarantee:
The Company takes all precautions to ensure the quality of Goods and materials and guarantees all Goods against faulty material for a period of twelve months from the date of delivery. The Company will repair or replace, free of charge, any Goods which are, to the Company's reasonable satisfaction, shown to be defective within that period. The terms of this Guarantee apply only to the first owner/user of the Goods. The Company will in no circumstances accept responsibility for any defects whatsoever arising from misuse of any Goods or arising out of situations outside the control of the Company any claim under this guarantee must be made within 30 days of discovery of the defect.

16. Restrictions on Company's Liability:

1. Subject as aforesaid, all express or implied warranties, conditions, representations, undertakings or liabilities, whether imposed by statute, common law, custom or otherwise regarding damage or loss are hereby expressly, excluded insofar that such matters are within the bounds of reasonableness and in the light of these terms and conditions; in particular, without impairing the generality of the foregoing, no statement or description contained in any catalogue or advertisement issued by the Company or any communication from the Company or made verbally or in writing by any of the Company's agents, representatives, officers or employees shall give or imply or be construed as giving or implying any such warranty, condition, representation, undertaking or liability as aforesaid nor shall such statement or description enlarge, vary or override or be construed to enlarge, vary or override in any way any of the conditions herein contained.

2. The Company accepts no responsibility for damage, direct, consequential, contingent or resulting loss, loss of profits, costs, charges, expenses or other liability, whether of the Customer or of any other party, howsoever arising but within the bounds of reasonableness, the Company's responsibility being strictly limited to rectification or replacement as set out above and those matters referred to in these terms and conditions. Such rectification or replacement will be made as quickly as possible but the Company requires a reasonable time to effect this. A claim in respect of any defect or failure to comply with the specification or order or in respect of any delivery or instalment of an order or any part thereof shall not entitle the Customer to cancel or refuse delivery of or payment for any other order, delivery or instalment or any part of the same order, delivery or instalment.

17. Legal Construction:
The contract shall in all respects be construed and operate as an English contract and shall be governed by English Law.

18. Notices etc:
It is agreed between the parties that:-
All communications between the parties shall be by means of facsimile transmission or by letter sent by first class ordinary post. The former shall be deemed to arrive at the time when transmission without any fault of the entire document is completed. The letter shall be deemed to arrive on the working day next after posting when posted within the UK and within 7 days of posting when posted outside the UK.

19. Sub-Contractors:
The right is reserved by the Company to sub-contract all or any part of the contract without prior notice to the Customer.